Installation Services - Sam's Club

Delivery & Installation Services Offered:

Availability is heavily booked during Spring & Fall seasons, schedule in advance.

Installation Included With Purchase
The home delivery service includes basic installation to set up your new appliance as well as haul-away of your old appliance. Parts and accessories required for basic installation are included. Member will receive a call from a service representative to confirm appliance installation requirements and limitations. Before placing an order, please confirm that the contact information in your account is correct (address, email, phone) to ensure a smoother delivery process. Member must be at home during the scheduled delivery time frame.

Refrigerators, Over-the-Range Microwaves, and Electric Ranges
Basic Installation & haul-away service is included.

Complex Installation Required for Dishwashers, Gas Range, Gas Dryers, and Over-the-Range Microwaves

Two appointments will be required for complex installations – (1) Delivery and (1) Installation. When possible, delivery & installation appointments will be made same day, but is subject to installer availability. Haul-away will be provided by installation contractor (not the delivery provider).

Delivery:

Delivery and Basic Installation are available in limited locations (not all zip codes covered) and only in the continental United States.
Delivery is not available in Alaska, Hawaii, Puerto Rico and other U.S. territories or for APO or FPO addresses.
Additional service fees for rescheduled delivery will apply if delivery is attempted and Member is not home or does not answer.

Basic Installation:

The delivery and installation teams are NOT authorized to perform any modifications to your home, such as carpentry, plumbing, gas or electrical work.
Additional fees will apply for any installation work that exceeds the included Basic Installation service.
Basic Installation may be unavailable in some locations depending on local, state, or industry codes and standards.
During your home delivery appointment, the delivery and/or installation team(s) will be able to determine if any additional work and/or permits are required that exceed the Basic Installation, and you will be given a quote before agreeing to additional installation work and fees.
You will be responsible for direct payment to the installer for any work exceeding the Basic Installation.

Haul-away:

The delivery service includes haul-away of your old dishwasher, if it has been uninstalled.
The delivery team will not uninstall your existing dishwasher.
For Dishwashers, Gas Range, Gas Dryers, and Over the Range Microwaves haul away will be provided by installation contractor (not the delivery provider).

Installation/Assembly Available for Purchase
Pergolas, Gazebos, Play Sets, & Sheds:

Sam's Club has partnered with GoConfigure to provide assembly for club purchases on select items across Outdoor Seasonal (i.e. Gazebos, Pergolas, Play Sets).
For club purchases of these products, members can purchase the Assembly separately through GoConfigure.com/SamsClub OR call GoConfigure at 888-888-5424.
After purchasing assembly, you will first receive an email from GoConfigure to confirm your availability.
If you don't respond to the email, GoConfigure may call.
After confirming your schedule, you will receive a confirmation call or text with the date and time for assembly.
Assembly is completed by local, insured professional contractors and is backed up by a 30-day warranty.

NOTE: We do not offer delivery from club on these products.

For online purchases:

Some of the products will offer an option to include assembly.
Not all items are eligible for installation.

TV Wall Mounting, Security Camera, Connected Home Devices, Furniture Assembly, Sink/Faucet Installation, Ceiling Fan/Light Fixtures, Window A/C, Workbench Assembly, Flooring:

Sam’s Club has partnered with Angi to offer Installation/Assembly services across multiple product categories. Service does NOT include delivery. Member can purchase the installation/assembly service for product purchased in-club or on-line. For a list of all services offered by Handy visit www.SamsClub.com/Angi.

After purchasing product (in-club or online), advise members to visit www.SamsClub.com/Angi.

Members will have the ability to browse through all the different Angi services offered. To purchase, members will simply add to cart and check out. Within 24-48 hours, members will receive an email directly from Angi with the booking details.

If the appointment date on the email does not work, members will have the ability to reschedule or cancel through the links provided in the email.

Angi FAQ

What is Angi?

Angi is your go-to partner for home assembly, installation and remodel projects that connects you with highly rated home service professionals at great, upfront pricing.

Why choose Angi?

Easy booking management and cancellations through the links in your booking confirmation or through Angi platforms.
Ensures fair, transparent pricing.
Top-rated professionals.
Projects are protected by the Angi Happiness Guarantee for up to the full purchase price, plus limited additional damage protection.

How do I book these services?

Choose the service that works best for your needs. You can find a complete list of services at samsclub.com/angi.
Add the service to cart and check out.

What happens after I book my service?

Once you purchase your service at SamsClub.com, Angi will email you a booking confirmation with an appointment date. You can reschedule anytime that is convenient to you, 7am–11pm locally.
Your product delivery and service appointment are separate. Your product will not come assembled.
A pro will be there to complete your service at the scheduled date and time.

What to do before my service?

Confirm that your product arrives prior to the appointment.
Confirm that your service address is correct. If not, contact Angi customer support and request to update it.
Chat: support.partners.angi.com
Email: samsclub@angi.com
Phone: 855-755-0309

How do I login into my Angi account?

If it’s your first time logging in, all you'll need to do is create your password using the email address that you used to book your Angi partner. Click here to get started.
Once you have your password set, you'll be able to login anytime with your email address. Make sure you're using the same email address that you used on your purchase with Sam’s Club, as that will be the email address associated with your account.

How do I contact Angi?

For the fastest response, click here to chat with an Angi representative. Or call 855-755-0309 anytime between 8am–8pm EST, seven days a week.

Who will complete my service?

Your service will be performed by a fully equipped professional from the Angi platform, backed by their guarantee. All professionals who perform services are vetted for Sam’s Club members to ensure that you’re connected with qualified local providers.

Is service quality guaranteed?

When you book with Angi you’re covered by Angi’s Happiness Guarantee. The guarantee covers your service up to the full purchase price and provides limited damage protection. If you’re not satisfied with your service, Angi will work to make it right.

How can I reach my pro?

You will be able to communicate with your professional once your booking has been created and claimed by a local provider. You’ll be able to call or chat with the provider prior to the booking up until completion. Angi will send you the details on how to connect with your pro via email.

How do I reschedule or cancel?

If your appointment time does not work, or if your product delivery date changes, you can reschedule your appointment by clicking the “Manage Booking” button in your email or by logging into your Angi account on web or app.
You will have several options for managing your service appointment through Angi: online, via the app or by calling their customer support team directly. You can chat directly with customer support here.

How do I get a refund?

Once you cancel your appointment, you'll receive a refund to your original form of payment within 5–10 business days.

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