White Glove Delivery Services

Mattress White Glove Delivery:  (Free for Plus Members)

Scheduling and delivery process:

• Enjoy premium service with White Glove Delivery + included at no extra cost when you purchase select flat mattresses or mattress sets online as a Plus Member! This service is available on qualifying items and ensures in-home setup and removal of packaging for a seamless experience. To confirm if White Glove Delivery is included, simply check the product page on Samsclub.com. If it states White Glove Delivery, it’s included. If not, the item ships via standard delivery or as a Mattress-in-a-Box.
• Estimated Delivery is 10-12 business days to standard delivery zones; remote delivery zones make take longer.
• The carrier will call to schedule a delivery date and time.
• Upon arrival to your home, delivery service will remove bedding from outer packaging.
• Please inspect bed completely for damages before it is set up.
• Delivery team will remove all waste and packing materials from premises. Delivery team will carry mattress &/ box spring to desired room (up to 2 flights of stairs).
• Delivery team will set up bed frames and attach headboards/footboards (if no tools are required).
• Used bedding will be moved to another location within the premises or removed/hauled away from the premises, upon your request.
• Delivery is not available to Puerto Rico, Alaska, or Hawaii.
• Carriers have the right to refuse to pick up if the old mattress or set is deemed a biohazard. In this case, you will have to dispose of the item at your own expense.

NOTE: Not all items include White Glove Delivery, please check the item details page to confirm availability.