How to change Auto Renew settings
Auto Renew allows you to enroll in the automatic renewal of your membership fee using a preselected credit or debit card from your online account.
Auto Renew is a great benefit! It enables the ease of automatic annual Membership renewal; the convenience of enrolling with a saved credit card that is easy to update or remove, and you will receive an email reminder about two weeks prior to your renewal date to remind you of the upcoming payment.
Section VI - C. Membership Renewal and Cancellation
FAQ
How to enable Auto Renew
- Sign in to your online account and go to the Manage Membership section under Membership.
- Click on Keep Membership at the top to go to the Auto Renew enrollment page.
- Check the "I agree to annual recurring charges on my card" box and select Keep Membership.
- The membership is now enrolled in Auto Renew.
- Select a default payment method or add one by going to Payment methods under Checkout preferences.
How to disable Auto Renew
- Sign in to your online account and select Manage Membership under Account.
- Select Cancel Membership from the list of options to go to the Auto Renew Unenrollment page.
- Select Cancel Membership and then confirm cancellation by selecting Yes, Cancel.
- Canceling the Membership causes the membership and all add-on memberships to expire on the listed date.
I don't remember signing up for Auto Renew?
- New Memberships purchased with a valid debit or credit card are automatically enrolled in Auto Renew and are given notice of participation when joining.
- Upgrading or Renewing Members are automatically enrolled with notice of participation.
- Auto Renew participation can be removed through your online account or by visiting any club and requesting the change at the Membership Desk.
Why did I receive a "Sam's Club Member Renewal" charge on my credit or debit card?
- Members on Auto Renew are contacted via direct mail or email as notification of the upcoming renewal payment. The notice includes the date of renewal payment and the total that will be charged. Members who do not have a valid email address will receive direct mail up to 30 days prior to renewal. Members with a valid email address on file will receive notification up to 14 days before renewal.
- Processing of Membership Renewal payments occurs on the date of the membership renewal and includes charges of membership fees, add-ons, and local taxes where applicable.
- Participation in Auto Renew can be removed at any time through your account's Auto-renew settings, at your local club, or you can contact us for help.
- Auto Renew Terms: If the Primary Member or Complimentary Household Cardholder enrolls in the Auto-renew Program, Sam's Club will automatically charge the Membership fee, plus the fee for any existing Add-On Memberships and any applicable taxes, to any card on file or any payment method in the digital wallet approximately one day before the end of the Membership term. By enrolling in the Auto-renew Program, the Primary and Complimentary Member authorizes Sam's Club to charge the scheduled payments or any adjustment thereof to any card on file or any payment method in the digital wallet, and represents that they are the owner or authorized user of the account or payment methods to be charged.
Why was I charged a $1 fee for using Auto Renew?
The $1 charge related to Auto Renew is a hold to make sure your card on file is still active and valid. This $1 charge will fall off once the card is actually charged for the full renewal fee.
Auto Renew Terms & Conditions : Section VI - C. Membership Renewal and Cancellation.
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