Add Pharmacy Access and Verify Identity Online

 
To add pharmacy access, you must first have a Sam's Club account. Visit Registration & Online Account Help to create a new Sam's Club account. Once you have a Sam's account, follow the steps below to add pharmacy access and verify your identity online.  
 
Sam's Club app:
  1. Download the Sam's Club app on an Android or iOS mobile device.
  2. Enter your Samsclub.com phone number or email.
  3. Select Continue.
  4. Choose a method to sign in, either text/email a verification code or Enter your password.  
  5. Select Sign in. 
  6. Select Services.
  7. Select Pharmacy.
  8. Select Get started.
  9. Complete the required fields (legal name, phone, date of birth, etc.).
  10. Select Continue.
  11. To ensure we protect your healthcare information, you will be required to verify your identity. 
    • If you are enrolled in text messaging with the pharmacy, you will be required to verify identity via an OTP (One Time Passcode) sent to your enrolled phone number. 
    • If you are not enrolled in text messaging with the pharmacy, you will need to answer a few short security questions to verify your identity.  
    • **If you see the error message, We couldn’t verify your identity, follow the error help guide for help. 
  12. Create a 4-digit PIN to complete verification.
  13. Once we verify your account, choose how to manage your prescriptions: 
    • Select Refill Prescriptions to manage existing refills. 
    • Select Pharmacy History for a list of prescriptions from the past two years. 
    • Select Transfer Prescriptions to transfer a new prescription to Sam's Club Pharmacy. 
    • Select Manage family members to link your family members and pets to your account to manage prescriptions for your whole family in one place.  
    • Select Add insurance to update insurance information for the whole family. 
 
Pharmacy website:
(For full pharmacy services, use the Sam's Club app.)
  1. Open the Sam's Club Pharmacy sign-in page on a computer or mobile browser.
  2. Select Sign In.
    • Or if you are new to Sam's Club, select Create a new account.
  3. Enter your email address.
  4. Select Continue.
  5. Select Add Pharmacy Access.
  6. Complete the required fields (legal name, date of birth, etc.).
  7. Select Continue. 
  8. To ensure we protect your healthcare information, you will be required to verify your identity. 
    • If you are enrolled in text messaging with the pharmacy, you will be required to verify identity via an OTP (One Time Passcode) sent to your enrolled phone number. 
    • If you are not enrolled in text messaging with the pharmacy, you will need to answer a few short security questions to verify your identity.  
    • **If you see the error message, We couldn’t verify your identity, follow the error help guide for help. 
  9. Create a 4-digit PIN to complete verification.
  10. Once we verify your account, choose how to manage your prescriptions:
    • Select Refill Prescriptions to manage existing refills.
    • Select Pharmacy History for a list of prescriptions from the past two years.
    • Select Transfer Prescriptions to transfer a new prescription to Sam's Club Pharmacy.
    • Select Manage family members to link your family members and pets to your account to manage prescriptions for your whole family in one place.  
    • Select Add insurance to update prescription insurance information for all managed family members. 
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