Edit Order

 
You can edit or request cancellation for most items and orders before shipment in Purchase history.
 
Edit Items in an Order 
You can edit your pickup and delivery orders up to 3 hours before your scheduled timeslot begins. For large orders with more than 31 different SKUs or greater than 48 items, edits must be made at least 16 hours before your scheduled timeslot begins. You can edit any other orders for items sold by Sam's Club while they’re being prepared.
 
During your edit window, you can:    
  • Add or remove items.
  • Increase or decrease quantities.
  • To edit an item on your order for items sold by Sam's Club:
  1. Log into your Samsclub.com account.
  2. Select Account.
  3. Select Purchase history.
  4. Select Edit items.
For items sold by Sam's Club, we may charge shipping fees for orders under $50 and remove those fees if the total order value of the items sold by Sam's Club exceeds $50. Edits to your order may take the order total over or under the $50 threshold.
 
Make other changes to your order  
While your order for items sold by Sam's Club is being prepared, you can:  
  • Edit the Pickup person
  • Edit the Pickup club (This can be changed once per order and only for purchases through credit or debit card — no split payments.)
  • Edit Payment Method (This can be changed once per order and only for purchases through credit or debit card — no split payments.)
  • Edit delivery address (This can be changed once per order and only for purchases through credit or debit card — no split payments.)
  • Edit delayed orders (Reschedule, Convert delivery to Pickup, or Cancel.)
  • Reschedule slot (This feature is available for both Pickup and Delivery orders. Slot can be rescheduled once per order.)
  • Edit delivery instruction
  • Edit delivery driver's tip

Cancel your order 
To request an order cancellation:
  1. Log into your Samsclub.com account.
  2. Select Account.
  3. Select Purchase history.
  4. Find the order you want to cancel.
  5. Scroll to the bottom and select Request Cancellation, if available.

Edit Options Unavailable
You might not have options to edit or cancel your order because:
  • Your order is on its way to you.
If you can't edit or cancel your order, you can return most items. For more information, review the Sam's Club Return Policy once you’ve received the item.
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