Using the Sam's Club App

Download the app and learn how it works

For assistance with double charges* or authorization holds, contact the Electronic Payments Hotline:  479-277-2643.

• Hotline Hours of Operation:  Monday - Friday from 8:00 am—3:30 pm Central

NOTE:  The Electronic Payments Hotline cannot access same-day purchase information. You must wait one day after making purchase before contacting the Hotline to dispute or inquire about charges.

*EBT payment issues must be corrected at the club.