Sam's Club Credit Types & Contact Information

 
Call Sam's Club Credit 24 hours a day, 7 days a week! Call the number on the back of your card or see below for card types and contact information for each.
 
Consumer Credit (PLCC):  Accounts begin with 7714
800-964-1917  (Spanish option# 5)
Mon—Sat 9am - 10:30pm EST, Sunday 9am - 9pm EST
 
Business Credit (BRC):  Accounts begin with 7715
800-203-5764  (Spanish option# 5)
Mon—Sat 9am - 10:30pm EST, Sunday 9am - 9pm EST
 
Consumer MasterCard: Accounts begin with 5213
866-220-0254
24 hours a day, 7 days a week
 
Business MasterCard: Accounts begin with 5560
866-220-2760
24 hours a day, 7 days a week
 
Direct Credit: Accounts begin with 040
800-362-6196
Mon—Fri 7am - 7pm EST, Saturday 10am - 6:30pm EST
 
Overdue accounts (automated):
800-568-0162
Mon—Fri 8am - 12am EST, Sat—Sun 8am - 6:30pm EST
 
Phone Renewals (automated):
866-419-5002
 
 

Pay your Sam's Credit account online, or by calling the number on the back of your card.

  • Although the payments "post" to the account, payments made by check will take 7-14 days to process and free up your open to buy. If you pay by cash or debit card, your open to buy is available immediately.
  • This option applies to all Sam's Club Consumer Accounts but does not apply to Direct Accounts.

 

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